Jump to questions about...
Access Authentication Options
What access authentication options do you offer for institutions?
Statistics & Reporting
Where can I see usage statistics for my institution’s subscription?
Do PsychiatryOnline.com usage statistics conform to COUNTER standards?
Terms of Use/License
Does PsychiatryOnline.com have a licensing agreement?
What is the PsychiatryOnline.com policy on interlibrary loan?
What is the PsychiatryOnline.com policy on perpetual access?
Linking
Are federated search or metasearch options available for PsychiatryOnline.com?
We’d like to make the PsychiatryOnline.com Journals available via PubMed LinkOut. Which provider do we select?
Does PsychiatryOnline.com support “deep linking” through stable and persistent URLs?
Is PsychiatryOnline OpenURL compliant?
Can I link directly to the journals and books on PsychiatryOnline.com?
Other
Can I get additional bibliographic information for the titles included at PsychiatryOnline.com?
How do I contact the PsychiatryOnline.com publisher—American Psychiatric Publishing, Inc. (APPI)?
What other institutions subscribe to PsychiatryOnline.com?
Is PsychiatryOnline.com included in EBSCO A-to-Z Service and SerialsSolutions?
How
does PsychiatryOnline.com deliver a consistent web service and mitigate “downtime”?
Promotional Materials
Video, Posters, Logos, Brochures, etc.
Getting the Most From PsychiatryOnline.com PowerPoint Series
Creative Ideas
Sample Emails
Access Authentication Options
What access authentication options do you offer for institutions?
You can select from two validation options for your institution: IP validation and/or referring domain access. Many libraries choose to use both of these options simultaneously, although only one is required for institution-wide validation. Each option is summarized below, including what is necessary from the institution and the key considerations for each option.
If you need to update or add an access method, please contact Trang Duong at email: institutions@psych.org or phone: (800) 368-5777 x8538 or (703) 907-8538.
IP Validation. IP validation is straightforward. Access is tied to the physical network location of the user. Institutions provide the IP ranges of their controlled network, and those IP ranges are associated with their PsychiatryOnline.com account. When users in those IP ranges come to any page on the site, they are automatically validated and logged in as a user from that institution. It is completely seamless to the user—they can access content immediately without log in.
Some institutions use proxy servers, which actually make the process even easier. All of their network activity is routed through one or more IP addresses. When those IP addresses are attached to the account, the entire institution gains access.
Benefits:
- Seamless access for users.
- Adds a layer of control for
institutions—guarantees that only your institution’s users will be
using your paid access.
- Established method of access—most institutions use this type of access with other websites so they are familiar with the process.
Negatives:
- More complicated setup. Institutional
administrators must be able to retrieve and share their IP ranges.
- Requires maintenance. IP ranges can
change at an institution. It is the responsibility of the
administrator to supply any IP range updates during the
subscription period.
- Does not allow for most “at home” or remote use unless the user is getting their Internet access through the institution.
Referring Domain Access. Referring domain access solves the final “negative” listed under IP validation—it allows for at home or remote access for valid institutional users. For that reason, it is often combined with IP access to create comprehensive access for an institution’s on-site and remote users. Referring domain access requires the institution to put a link behind their own security. Many library systems have a secure area of their website that requires log in so that at-home users can access the library’s holdings remotely.
To implement referring domain access, the institution puts a link to PsychiatryOnline.com (any page) behind their own security layer. The PsychiatryOnline.com system attaches the domain to that institution. When a user clicks the link on the institution’s site, he or she is sent to PsychiatryOnline.com. PsychiatryOnline checks the REFERRER element in the user’s HTTP header that normally accompanies every Internet link request. If that REFERRER matches a referring domain, the user is automatically logged in and given access in that institution’s account.
It is very important that the institution does not put a link to PsychiatryOnline.com on any nonsecure portion of its website—doing so could allow access to nonauthorized users, which would be a violation of the institution’s licensing agreement.
Benefits:
- Provides access for remote users who are
not within the institution’s IP range. They only need to know
their institution login, not a separate one for
PsychiatryOnline.com.
- Seamless access.
Negatives:
- More complicated setup. Requires
institutions to only put the link in a restricted area or use a
different domain than their main domain.
- Occasionally will fail for individual users because of personal firewall or browser settings that restrict PsychiatryOnline.com from seeing the REFERRER element in the HTTP header.
IMPORTANT CAVEAT: Usage of the journals may be underreported for users accessing the subscription using the referring domain method. Usage of individual journal articles can be tracked only by IP address, so usage by users with nonregistered IPs will not be shown in usage reports.
Username and Password Access. For access during a free trial, and very rarely as part of a paid subscription, we may allow global username/password validation. With this option the institution chooses a username and password that can be used to log in from any location (not site-restricted).
Benefits:
- Extremely easy setup.
- Appropriate for time-limited trials. Allows key stakeholders to evaluate the application from any location without the need to do full IP range/referring domain setup.
Negatives:
- Extremely nonsecure. The username/password combination can easily be distributed outside the institution or posted on the Internet. This could lead to a serious breach of the license by the institution. As a result, we only allow this access method for time-limited free trials and for emergencies.
Statistics & Reporting
Where can I see usage statistics for my institution’s subscription?
You can view usage statistics for your institution at your convenience at www.psychiatryonline.com/statistics. Simply log in with your administrator username and password. If you do not know your login information, please email institutions@psych.org or call (800) 368-5777 x8538 or (703) 907-8538.
You’ll need to visit two locations to collect complete usage statistics. Our journals are hosted by HighWire Press, so you should use the HighWire interface (which we hope is familiar to you from other journal subscriptions) to access full journal statistics. Books stats are available from www.psychiatryonline.com/statistics; there is a link from that location to your institution’s journals stats on the HighWire site.
Book usage reports are broken down by month, with the current month displayed by default. Stats recalculate nightly. You can select to review stats for previous months, or for year-to-date.
“Referring domain” institutional access users: Usage of the journals may be underreported for users accessing the subscription using the referring domain method. Usage of individual journal articles can be tracked only by IP address, so usage by users with nonregistered IPs will not be shown in usage reports.
Do PsychiatryOnline.com usage statistics conform to COUNTER standards?
Usage statistics for the PsychiatryOnline journals closely follow COUNTER standards. COUNTER standards are well developed for journals, but for books/reference works the standard is still in the draft stage. However, we have already implemented the major guidelines for PsychiatryOnline books, and we will continue to monitor and implement the COUNTER standards as they evolve.
Terms of Use/License
Does PsychiatryOnline.com have a licensing agreement?
We have institutional terms of use that you can view here.
Individual users are bound by the Terms of Use available as a link
in the footer of most pages of PsychiatryOnline.com.
What
is the PsychiatryOnline.com policy on interlibrary
loan?
Institutional subscribers may fulfill requests from
other institutions, a practice commonly called interlibrary loan
(ILL). To be in compliance with the Terms of Use, ILL requests must
be filled in compliance with Section 108 of the United States
Copyright Law (17 USC 108, “Limitations on exclusive rights:
Reproduction by libraries and archives”) and clause 3 of the
Guidelines for the Proviso of Subsection 108(g)(2) prepared by the
National Commission on New Technological Uses of Copyrighted
Works.
What
is the PsychiatryOnline.com policy on perpetual
access?
PsychiatryOnline.com participates in the LOCKSS
system for archiving digitized journal back issues and previous
editions of books. Under this program, previous editions of books
would be placed in LOCKSS for perpetual access once a new edition is
placed online. Previous editions of books would only become
available via LOCKSS after a new edition is released online.
(Subscription rates for current editions of books are calculated
based on 12 months of access, not life of the edition.)
To benefit from this support, institutional subscribers must
install a LOCKSS cache at their institution. (See http://lockss.stanford.edu for further
information.) Institutional subscribers may perpetually use the
LOCKSS system to archive and restore PsychiatryOnline.com content,
so long as the institutional subscriber's use is otherwise
consistent with the Terms of Use. APPI further acknowledges and
agrees that, in using the LOCKSS system, PsychiatryOnline content
may be made available to other LOCKSS system participants who
indicate a right to the subscribed PsychiatryOnline content.
Linking
Are
federated search or metasearch options available for
PsychiatryOnline.com?
Not yet. But we are working to make
this capability available. If you have chosen a specific vendor or
product (if any) for your metasearch solution, we’d love to know the
details.
We’d
like to make the PsychiatryOnline.com Journals available via PubMed
LinkOut. Which provider do we select?
Electronic citation
data and links to full text are submitted to PubMed LinkOut by
HighWire Press on behalf of the PsychiatryOnline Journals. Please
select the links provided by HighWire Press.
Does
PsychiatryOnline.com support “deep linking” through stable and
persistent URLs?
Yes, PsychiatryOnline.com books and journals
support deep linking. Articles and book sections are assigned
absolute IDs that stick with that piece of content as long as it
remains on the website. Thus, URLs constructed with our IDs will
always point to the same content, as long as that content is still
on the site.
Is
PsychiatryOnline OpenURL compliant?
Yes, PsychiatryOnline
Journals are hosted by HighWire Press, which is completely compliant
as a target. So OpenURL resolvers can link to the content hosted by
HighWire.
Can
I link directly to the journals and books on
PsychiatryOnline.com?
Yes; direct links are provided below.
But please keep in mind that linking directly to the home pages of
the journals will bypass the PsychiatryOnline.com interface and deny
your users some of the rich interlinkages available as part of your
subscription.
Journals
American Journal of Psychiatry: http://ajp.psychiatryonline.org/
Psychiatric
Services: http://psychservices.psychiatryonline.org/
Psychosomatics: http://psy.psychiatryonline.org/
Journal of
Neuropsychiatry and Clinical Neurosciences: http://neuro.psychiatryonline.org/
Academic
Psychiatry: http://ap.psychiatryonline.org/
Psychiatric
News: http://pn.psychiatryonline.org/
Books
DSM-IV-TR: http://www.psychiatryonline.com/resourceTOC.aspx?resourceID=1
DSM-IV-TR Handbook of Differential Diagnosis: http://www.psychiatryonline.com/resourceTOC.aspx?resourceID=10
Cases from DSM-IV-TR Casebook and its Treatment Companion: http://www.psychiatryonline.com/resourceTOC.aspx?resourceID=2
APA Practice Guidelines for the Treatment of Psychiatric Disorders: http://www.psychiatryonline.com/resourceToc.aspx?resourceID=4
The American Psychiatric Publishing Textbook of Clinical Psychiatry: http://www.psychiatryonline.com/resourceToc.aspx?resourceID=5
Essential of Clinical Psychopharmacology: http://www.psychiatryonline.com/resourceToc.aspx?resourceID=7
What Your Patients Need to Know About Psychiatric Medications: http://www.psychiatryonline.com/resourceToc.aspx?resourceID=8
DSM Archives: http://www.psychiatryonline.com/PreviousEditions.aspx
Other
Can I get additional bibliographic information for the titles included at PsychiatryOnline.com?
Sure! Click here for bibliographic records. If you need additional information, please email us at institutions@psych.org.
How do I contact the PsychiatryOnline.com publisher—American Psychiatric Publishing, Inc. (APPI)?
American Psychiatric Publishing, Inc.
1000 Wilson Boulevard, Suite 1825
Arlington, VA 22209
www.psychiatryonline.com
Email: psychiatryonline@psych.org
Customer service: (800) 368-5777
General telephone number: (703) 907-7322
Fax number: (703) 907-1091
If you have any questions about your subscription, prices, or terms of use, please contact Trang Duong, Account Manager, at email: institutions@psych.org; phone: (800) 368-5777 x8538 or (703) 907-8538.
For technical support, please email PsychiatryOnline@psych.org or call (800) 368-5777 or (703) 907-7322. We are here from 9:00 A.M. to 5:30 P.M. Eastern Time, Monday through Friday.
What other institutions subscribe to PsychiatryOnline.com?
We maintain a partial list of those institutional subscribers who have given us permission to include their name. To see it, visit http://psychiatryonline.com/about.aspx and click the "What users are saying about PsychiatryOnline" link.
Is PsychiatryOnline.com included in EBSCO A-to-Z Service and SerialsSolutions?
Yes.
How does PsychiatryOnline.com deliver a consistent web service and mitigate “downtime”?
Our first defense against unplanned downtime, service interruptions, and disasters is our strong hosting partner. PsychiatryOnline.com is hosted by a commercial Internet data center which is a Cisco Premier Certified Partner and a Microsoft Gold Partner. The data center offers the following infrastructure:
- Multiple DS3 connections
- Fully redundant Cisco-powered network
- Full BGP routing with peers
- Site uninterruptible power supply by APC
- Dedicated and backup industrial cooling
systems
- External and internal performance and
environmental monitoring
- 24x7 security, ADT monitoring
We also maintain a disaster recovery system that ensures full service of the website within 3–4 hours of any service interruption. We maintain a backup copy of the content and application in an off-site, secure location. Planned downtime for maintenance is kept to a bare minimum and is done during off-peak hours.
Promotional Materials and User Training
We are happy to help you get the word out about your institutional subscription to PsychiatryOnline.com and have created promotional materials to support that effort. If you have marketing needs or ideas that you do not see on the list, please email us at institutions@psych.org. We will do our best to work with you to provide materials you would find useful.
Video, Posters, Logos, Brochures, etc.
Getting Started With Psychiatry Online.com
To encourage your users to take full advantage of PsychiatryOnline.com
resources, we have created several user guides to help them learn more about
features and benefits. Feel free to download the user training guide and post on your library site.
Creative Ideas
Let us know about promotional ideas that have worked for your library and we will post them here to share with your colleagues.
- Create a treasure hunt with clues that lead to a workstation set up to play the PsychiatryOnline.com demo—from Velora Jernigan-Pedric, Department of Mental Health/St. Elizabeths Hospital, Washington, D.C.
Sample Emails
To Solicit Feedback on Free Trial
Email Subject Line: PsychiatryOnline.com Trial: Your Feedback Is Important
[Insert your library name] welcomes your feedback on PsychiatryOnline.com, an online portal featuring DSM-IV-TR and The American Journal of Psychiatry as the cornerstones of a collection of the most trusted resources for psychiatric diagnosis, treatment, research, professional development, and lifelong learning.
PsychiatryOnline.com is available for trial review from [start date] until [end date].
PsychiatryOnline.com’s resources include
- DSM-IV-TR
- DSM-IV-TR Handbook of Differential
Diagnosis
- DSM-IV-TR Casebook and its Treatment
Companion
- American Psychiatric Association
Practice Guidelines in both comprehensive and quick-reference
formats
- The American Psychiatric Publishing
Textbook of Clinical Psychiatry, with an interactive
Self-Assessment
- American Journal of Psychiatry, Psychiatric Services, Academic Psychiatry, Journal of Neuropsychiatry and Clinical Neurosciences, Psychosomatics, and Psychiatric News
[Insert information on how the PsychiatryOnline.com trial will be accessed (which depends on the authentication method you’ve selected). Be sure to include details on exactly where on your website the link can be found. We’re happy to help you craft this section.]
Your feedback is important in helping us decide whether to subscribe to this resource. Please be sure to let us hear from you before the trial period ends on [insert end date]. [Insert method for providing feedback and contact information here.]
To Notify Users of New Subscription
Email Subject Line:
PsychiatryOnline.com: A New Subscription for Our Collection
[Insert your library name] is pleased to announce the addition of PsychiatryOnline.com to our collection.
PsychiatryOnline.com is an online portal featuring DSM-IV-TR and The American Journal of Psychiatry as the cornerstones of a collection of the most trusted resources for patient diagnosis, treatment, research, professional development, and lifelong learning.
PsychiatryOnline.com’s resources include
- DSM-IV-TR
- DSM-IV-TR Handbook of Differential
Diagnosis
- DSM-IV-TR Casebook and its Treatment
Companion
- American Psychiatric Association
Practice Guidelines in both comprehensive and quick-reference
formats
- The American Psychiatric Publishing
Textbook of Clinical Psychiatry, with an interactive
Self-Assessment
- American Journal of Psychiatry, Psychiatric Services, Academic Psychiatry, Journal of Neuropsychiatry and Clinical Neurosciences, Psychosomatics, and Psychiatric News
[Insert information on how PsychiatryOnline.com will be accessed (which depends on the authentication method you’ve selected). Be sure to include details on exactly where on your website the link can be found. We’re happy to help you craft this section.]
We hope you enjoy this new subscription; we welcome feedback on it. [Insert method for providing feedback and contact information here.]